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RepeatCare

How your RepeatCare subscription works — rewards, managing your plan, pausing, skipping, and cancelling.
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What is RepeatCare and how it works

What is RepeatCare and how it works RepeatCare is NutriPaw's subscription service. It's the easy way to make sure your pet never runs out of their supplements, while unlocking rewards that get better the longer you stay. How it started Your RepeatCare plan was set up when you placed your original order. Subscribing at checkout is what secured your welcome free gift and your extra discount — so the price you paid was lower than a one-off purchase. You're always in control There's no contract and no commitment. With RepeatCare you can: - Pause your plan whenever you need a break - Skip your next delivery - Change how often your deliveries arrive - Swap or add products - Cancel at any time Everything is managed yourself through your online account portal, so you never have to wait on us to make a change. Never run out, and keep saving While you stay subscribed, every order continues to come with a reward — either a free gift or an extra discount — and your pet's supply tops up automatically on the schedule that suits you. A reminder before every order We'll always email you the day before your next order is processed, so you have the chance to skip, delay, or cancel before anything is charged. Need to make a change? Head to your account portal: https://nutri-paw.com/a/loop_subscriptions/get-subscription-link

Last updated on Jun 29, 2026

Your RepeatCare rewards

Your RepeatCare rewards Every RepeatCare order unlocks something special. The longer you stay subscribed, the more you unlock — building all the way up to a VIP lifetime discount. Your rewards journey - Order 1 — Free gift. A welcome gift to get you started. - Order 2 — Extra discount. An added saving on your order. - Order 3 — Free mystery gift. A surprise treat for your pet. - Order 4 — Extra discount. - Order 5 — Free mystery gift. - Order 6 — Extra discount. - Order 7 — Free mystery gift. - Order 8 — VIP Lifetime Discount. Reach your eighth order and you unlock a lifetime discount as a thank you for staying with us. Why it pays to stay Because every single order comes with either an extra discount or a free gift, staying subscribed always works out better value than buying one-off. Pause or skip whenever you need to — your place in the rewards journey is kept, so you carry on from where you left off. You can view and manage your plan any time in your account portal: https://nutri-paw.com/a/loop_subscriptions/get-subscription-link

Last updated on Jun 29, 2026

Managing your RepeatCare plan

Managing your RepeatCare plan You're in full control of your RepeatCare plan and can make changes yourself at any time through your account portal — no need to wait on us. Logging in Head to your account portal and enter the same email address you used when you placed your original order. You'll be sent a secure login link to access your plan. Portal: https://nutri-paw.com/a/loop_subscriptions/get-subscription-link What you can change Once you're logged in, you can: - Change your delivery frequency — set deliveries to arrive every 30, 45, 60, or 90 days so they match how quickly your pet gets through their supplements. - Skip your next order — handy if you've still got plenty left. - Pause your plan — take a break for a while and pick back up when you're ready. - Add or swap products — adjust what's in your plan as your pet's needs change. - Update your details — change your delivery address or payment details. Too much or too little product? If supplements are piling up, extend your delivery frequency or skip an order to use up what you have. If you're running short, you can bring your next order forward. Both take just a moment in the portal. If you have any trouble accessing your plan, get in touch and we'll be happy to help.

Last updated on Jun 29, 2026

Your pre-delivery reminder email

Your pre-delivery reminder email We never want a RepeatCare order to catch you by surprise. That's why we send you a reminder email the day before each order is processed. What the reminder lets you do When you get your reminder, you've still got time to: - Skip the upcoming order if you don't need it yet - Delay it to a date that suits you better - Cancel before anything is charged Just head to your account portal to make any change: https://nutri-paw.com/a/loop_subscriptions/get-subscription-link Not seeing your reminders? If your reminder emails aren't coming through, please check your spam or junk folder and add us to your safe senders list so they always reach your inbox. If you're still not receiving them, get in touch and we'll take a look.

Last updated on Jun 29, 2026

Why have I been charged? / I didn't realise I had a subscription

Why have I been charged? / I didn't realise I had a subscription If you've received a charge or a delivery you weren't expecting, don't worry — here's what's happened, and how to take control. What's happened When you placed your original order, it was set up on a RepeatCare plan. Subscribing is what secured your welcome free gift and your extra discount at checkout, so your first order cost less than a one-off purchase would have. A RepeatCare plan means your pet's supplements top up automatically on a regular schedule, so they never run out — and each order continues to come with a reward. You're in full control There's no contract and no commitment. You can pause, skip, change how often deliveries arrive, or cancel completely — all yourself, at any time, through your account portal: https://nutri-paw.com/a/loop_subscriptions/get-subscription-link A heads-up before every order We email you the day before each order is processed, so you always have the chance to skip, delay, or cancel before being charged. If those reminders aren't reaching you, check your spam folder and add us to your safe senders. If you'd like a hand with anything, just get in touch — we're happy to help.

Last updated on Jun 29, 2026