Our 365-day money-back guarantee

We want you and your pet to be completely happy with NutriPaw. That's why every product is backed by our 365-day money-back guarantee.

How it works

If you're not satisfied with your product, you can claim your money back any time within 365 days of your purchase — even if the tub has been opened and used. We genuinely want your pet to feel the benefit, so we'd always encourage giving it a fair trial first (most pets show results within 6–8 weeks of consistent daily use), but the guarantee is there for your peace of mind.

What's covered

• The guarantee covers one tub per household.
• It applies within 365 days of your purchase.

How to claim

Just get in touch with our team and we'll take care of it for you. To help us sort it quickly, it's useful to have your order number to hand.

For details on how long a refund takes and how it's issued, see When will I get my refund?